“Dear Miss Mullan, I just wanted to say “Thank you” for the care and central role you have taken in my very successful treatment. There are not really any words that can explain how grateful I (and my family) are. I know that you are “Just doing your job” but as a patient and fairly frightened lady, the clarity of explanations, genuine/honest conversations enable me to feel fully aware of my treatment. Above all else, I could trust you and knew “it would be done”. With very best wishes, Sarah.

“A massive thank you… for rescuing me from my cancer. Thank you for all your kindness and positivity”.

Dear CEO, I write to express to you my admiration for the care I have had in the Breast Care Centre. I had a breast lump removed by day surgery by Miss Mullan on 17th February 2021. I have had no pain at all from my incisions in my breast and under arm, and now, on 24th February they have practically healed. What a service! Mrs PS, aged 84.

“Excellent clinic – very efficient. Miss Mullan is super efficient and has a very calming, reassuring approach to patients. Allows time to answer questions & explain everything. Wish all consultants could be as empathic – thankyou!.”

“Miss Mullan, thank you for all the care and attention you have given me in the last few weeks. Kind regards, Mrs VG”

”Just a card to say Thank you so very much for everything that you have done for me. Another year has passed and myself and family are grateful to you and the breast screening team for your expertise, professionalism and kindest” Mrs CT 

“Dear Dr Mullan, I would like to thank you most sincerely for all the loving care you showed to my daughter, R. The care and empathy shown was amazing. I know she appreciated the good humoured banter between you and herself. Sincerely yours, CH.”

“I have nothing but praise for Miss Mullan she has been wonderful in every way throughout my treatment before, during and following surgery!”

“Miss Mullan, I am externally grateful to you for all you have done for me so far during this not so nice part of my life. I think you are a remarkable lady, Regards J” 

“Dear Miss Mullan, Thank you for helping me through a difficult time. You and your team are so kind coming in on 29th June 2015 especially to do my operation after a busy day. Regards, H”

“I am very happy with my results following my mammogram. My surgeon Miss Mullan is a dream!! ” RS 

“Dear Miss Mullan, Simply I’d like to thank you very sincerely for the attention you gave us earlier in the year, when you took time from your busy schedule to arrange, at short notice to operate on my wife. We didn’t have the opportunity at the time to thank you, but we were much relived by your response and remain appreciative of your help”, AS

“I just want to say “Thank you” but words are not enough for the wonderful work you have done for me and others too. Kind regards, VJ 

“Just to say a big big thank you for what you have done for me. It is marvellous that the cancer has gone. Best wishes RC”

“To Miss Mullan. I just wanted to say a huge thank you from myself and my family for taking such good care of me. I feel so privileged to have you as my Consultant” SA 

Letter to the Chief Executive of Worcestershire Acute NHS Trust “ I was treated by Miss Mullan and her team and cannot express enough praise for the way I was looked after, with dignity, compassion, and understanding and all in such a short time scale”. Mrs HM

“Dear Miss Mullan, Thank you for your care and patience during the consultations” KH 

“With all my very grateful thanks for all the kind and caring treatment I’ve met with. You truly set the Gold Standard of care, to which all in the medical and caring professions should aspire to. With my kind regards, LB”

“Just wanted to say Thank You for saving my life. No words can express how grateful I am. Xx” Mrs TW 

“To Miss Mullan. Thank you for all you did for me during my recent treatment. Particularly for being so understanding about my fears. I really do feel I can talk to you. Thanks again, PP 

“Dear Michelle
It is difficult to express how deeply grateful I am for the exemplary care you have given me over the past few weeks. I am sure you are well aware how angry, scared and isolated women with breast cancer can feel. Your understanding and compassion have genuinely helped alleviate this for me. If you had not suggested that further investigations were a valid route considering my history, then my position, in the not too distant future would have been far bleaker. It feels so inadequate to thank you again but it is sincerely meant.” CT

MEET MICHELLE
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